Overview

This framework is designed to meet the skills needs of employers of all sizes across the public, private and not-for-profit sectors. It will attract new talent into sales and telesales and will help to up skill the workforce to meet employer skills priorities. Advanced apprentices will work in job roles such as sales/telesales team leaders, sales/telesales supervisors or customer relationship managers.

Employment Rights and Responsibilities

For details on Employment Rights and Responsibilities, please visit the latest Sector Skills Council Apprenticeship Framework document.

Personal Learning and Thinking Skills

For details on Personal Learning and Thinking Skills, please visit the latest Sector Skills Council Apprenticeship Framework document.